3-Ply 42cm Stainless Steel Double Handle Wok Frying Fry Pan Skillet with Lid

PRODUCT DESCRIPTION

Features:

• SOGA top quality wok pan is made of 18/10 stainless steel with 2.5mm lid thickness
• Provides efficient and even heat distribution which makes sticking and burning less likely; premium steel blend resists pitting and scorching to maintain its luster over time
• Metal utensil safe-won't scratch or alter the cooking surface
• Triple-layer 304 stainless steel, with a thick sandwich base suitable for all cooktops including induction and works on gas, electric, glass, ceramic, halogen, patented cooking surface.
• Longer lasting than a conventional non-stick skillet
• Dishwasher safe
• Easy to Clean
• Longer Durability
• 100% Australian Owned & Operated

Specifications:

• Material: 18/10 stainless steel
• Lid Thickness: 2.5mm
• Size: 42cm
• Height: 11.5cm
• Carton Size: 55 x 15 x 43cm
• Weight: 5kg

Attributes:

Warranty Policy:

• All our products are covered by a warranty. Most items include a standard 12-month warranty. Please refer to the specific product listing for detailed warranty information.
• Once your claim has been assessed and approved by our customer service team, you will be contacted with the next steps regarding a return, refund, or replacement. Please do not return any item without prior approval from us.
• A refund or replacement will not be issued if the product has been misused, mishandled, or improperly installed. Customers are responsible for following all instructions and guidelines provided by the manufacturer.
• If the item is damaged during transit, you must notify us on the day of delivery or the following business day. This allows us to lodge a timely claim with the courier under the shipping insurance policy. To initiate the warranty process, a detailed description of the issue is required, along with supporting images or a short video clip, if applicable.
• Please note that claims for transit damage submitted more than 7 days after delivery cannot be accepted, as this exceeds the allowable timeframe for submitting a shipping insurance claim.

Returns Policy

• To ensure complete peace of mind, we offer a 14-Day Change of Mind Policy. A 15% restocking fee applies, and customers may return any unopened and unused item, in its original packaging, within 14 days of receiving the product.
• Please note the following conditions:
• The Change of Mind Policy does not apply to bonus or discounted items.
• Returned products must be in resalable condition.
• Products must be unused and in good condition.
• Items that are new but missing their original packaging will not be accepted for return or exchange.
• Items with visible signs of wear, damage, or water exposure will not be accepted.
• For change-of-mind returns, the original shipping fee will be deducted from the refund amount, and return shipping costs are the responsibility of the customer.
• Items must be securely packaged to prevent damage during transit. If the product is damaged during return shipping, the customer may be required to file a claim with the courier.
• Customers must arrange the return via courier, as our warehouse is not open to the public. This policy ensures a safe, secure, and efficient process for both customers and staff.
• Returned items must be unopened, unused, undamaged, and in 100% re-sellable condition upon arrival at our facility.
• Do not write on or affix labels directly to the product or its original packaging. Shipping labels must only be placed on the outer shipping carton or satchel.
• Certain items may not be eligible for return under this policy. For further information, please contact our customer service team.

Usage:

• Commercial Kitchen
• Home Cooking

Package Includes:

• 1 X SOGA 18/10 Stainless Steel Wok with Lid