2 in 1 Cast Iron Ribbed Fry Pan Skillet Griddle BBQ and Steamboat Hot Pot
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Tips: How to protect the cast iron from rust?
Storage:
- Store cleaned and seasoned pans in a dry place. If stacking pans that will nest together, place a layer of paper towel between each. Don't store cast iron pans with their lids in place unless you put something between lid and pan to allow air circulation.
During Use:
- Heat a pan on a burner slowly, first on low, then increase to higher settings. Avoid using metal utensils with sharp edges or corners. Avoid cooking acidic foods that may compromise your seasoning. Allow a pan to cool on its own to room temperature before cleaning
Features:
- Soga 2 In 1 BBQ + Hot Pot Cooker uses a novel way to integrate barbecue and hot pot, adding more fun to your leisure time.
- The hot pot barbecue pot is made of sturdy cast iron material, which is heat-resistant and uniformly heat-generating. The food-grade material is safe and durable. It provides enough space to enjoy various foods.
- Our 2-in-1 barbecue pot is easy to clean. The surface is easy to clean and suitable for induction cookers.
- Multifunctional hot pot / grill is suitable for indoor parties, can accomodate 1-5 people. Multi-function barbecue pot is uniquely designed.
- Note: Please be aware that this product is not non-stick. Proper care and cleaning are essential to maintain the product’s quality and functionality over time
Specifications:
- Suitable for: induction cooktop, oven and gas stove/gas burner
- Pan Length: 23cm
- Pan Width: 14cm
- Pot Length: 23cm
- Pot Depth: 11cm
- Product Size: 22x23.50x8cm
- Weight: 3.5kg
Attributes:
Warranty Policy:
- All our products are covered by a warranty. Most items include a standard 12-month warranty. Please refer to the specific product listing for detailed warranty information.
- Once your claim has been assessed and approved by our customer service team, you will be contacted with the next steps regarding a return, refund, or replacement. Please do not return any item without prior approval from us.
- A refund or replacement will not be issued if the product has been misused, mishandled, or improperly installed. Customers are responsible for following all instructions and guidelines provided by the manufacturer.
- If the item is damaged during transit, you must notify us on the day of delivery or the following business day. This allows us to lodge a timely claim with the courier under the shipping insurance policy. To initiate the warranty process, a detailed description of the issue is required, along with supporting images or a short video clip, if applicable.
- Please note that claims for transit damage submitted more than 7 days after delivery cannot be accepted, as this exceeds the allowable timeframe for submitting a shipping insurance claim.
Returns Policy
- To ensure complete peace of mind, we offer a 14-Day Change of Mind Policy. A 15% restocking fee applies, and customers may return any unopened and unused item, in its original packaging, within 14 days of receiving the product.
- Please note the following conditions:
- The Change of Mind Policy does not apply to bonus or discounted items.
- Returned products must be in resalable condition.
- Products must be unused and in good condition.
- Items that are new but missing their original packaging will not be accepted for return or exchange.
- Items with visible signs of wear, damage, or water exposure will not be accepted.
- For change-of-mind returns, the original shipping fee will be deducted from the refund amount, and return shipping costs are the responsibility of the customer.
- Items must be securely packaged to prevent damage during transit. If the product is damaged during return shipping, the customer may be required to file a claim with the courier.
- Customers must arrange the return via courier, as our warehouse is not open to the public. This policy ensures a safe, secure, and efficient process for both customers and staff.
- Returned items must be unopened, unused, undamaged, and in 100% re-sellable condition upon arrival at our facility.
- Do not write on or affix labels directly to the product or its original packaging. Shipping labels must only be placed on the outer shipping carton or satchel.
- Certain items may not be eligible for return under this policy. For further information, please contact our customer service team.
Usage:
- Home Cooking
- Commercial
Package Includes:
- 1 X 2 in 1 BBQ Hot Pot Cookware
See more by Soga International
Here at The Block Shop we want to make online shopping as easy and risk free as possible. If for any reason you are not happy with your purchase, we are happy to accept a return or exchange within 14 days of receipt (excluding made to order goods). Made to order goods include all artworks and any custom made furniture.
If you decide to return your purchase, you can choose from the following options;
Refund - We are happy to offer you a refund for the value of the item, less shipping costs.
Store Credit - A store credit will be issued for the value of the item, less shippings costs, and can be used anywhere on The Block Shop and is valid for 12 months.
Exchange - Exchange for another Block Shop item to the same value, including shipping costs.
To start the Return Process, please contact info@theblockshop.com.au for return address details.